Susan B. Towler is executive director of the Florida Blue Foundation, established in 2001 as the philanthropic affiliate of Florida Blue. She is also executive director of corporate social responsibility (CSR) for Florida Blue and has responsibility for the company’s philanthropic strategy.
Prior to joining Florida Blue, Towler held previous public relations roles at Robin Shepherd Public Relations, Gulf Life Insurance Company, BancBoston Mortgage Corporation and was president of SEB Communications. She is an accredited member of the Public Relations Society of America.
Towler is actively involved in the philanthropic and social responsibility sector. Towler serves on the board of directors for several nonprofits including the Children’s Movement of Florida and Florida Humanities. She is the 2021-23 chair of the Florida Chamber Foundation. Towler is active with the Florida Philanthropic Network where she served as chair in 2016. She is also a graduate of Leadership Florida and served as its 2012-13 chair. Towler served as the 2013-14 chair of Volunteer Florida, the Governor’s Commission on Volunteerism and Community Service, and is past chair of the University of Florida Public Relations Advisory Council. She also served as vice-chair for the Cummer Museum of Art & Gardens. Towler is an honorary member of Leadership Jacksonville and Florida Blue Key
Towler was named a “Woman of Heart” by Jacksonville Magazine and American Heart Association in 2021; “Woman with Heart” by Volunteers in Medicine Jacksonville in 2017; and a “Woman of Influence” by the Jacksonville Business Journal in 2004. The Girl Scouts of Gateway Council honored her with the “Women of Distinction” award in 2006. Towler was an EVE Awards finalist in 2013. She was chosen in 2018 as a Miami Herald “Influencer.” Florida Trend recognized Towler in the Florida 500 list of the state’s most influential business leaders for the past three years. Towler holds a Bachelor of Science in public relations from the University of Florida. She is married to Jim Towler and they have one daughter, Emma.